1. Acceptance of terms and conditions

By using this website, you hereby agree to be bound by the terms and conditions detailed on this page.

2. General

With due reason, Game Houz reserves the right to change the terms and conditions on this website as we see fit or if conditions require us to do so.

3. Orders

An order will only be processed after payment has been received by Game Houz.

4. Prices

Prices are as stated on this website but may be subject to change should there be any technical issues leading to wrong pricings.

5. Personal information

The information we collect on this website will be used to improve customer experience and will not be sold to third parties.

6. Payment

Our payment gateway is supported by eGHL.

7. JOM TRADE by Game Houz

JOM TRADE is our trade-in program which allows you to play more for less. By choosing to trade in a game when making a purchase, you agree to the following terms and conditions:

- The games you trade in must be in good working condition (game is playable and box is in decent condition, no tears, cracks, holes)

- You have to post the games within 3 working days of placing your order and update us with the tracking number

- Game Houz reserves the right to reject your games and cancel your transaction if the games are found to be in unsatisfactory condition

For the JOM TRADE procedure, please click this Link.

8. Warranty

For used games, we provide warranty of 3 days. For postage customers, the period of 3 days start from the day you receive your purchased item.

For hardware, warranty is covered by the respective manufacturers and you can contact us for assistance with the claim should there be any issues on your side.